How can I set my company name to show on my customer's bank statements for GoCardless payments?
The name that appears on your customer's bank statements will depend on your GoCardless account setup:
- By default, your customer's bank statement will show GoCardless
- If customers are unsure whether the charge is coming from you, have them use the GoCardless Lookup Tool
- Some banks WILL show your merchant name as well after "GoCardless", but this is typically a bit more hidden in the payment description and any notifications they get
- Ihe full structure of GoCardless bank statement references can be seen here
- You can pay for the "merchant name add-on" to show your own custom business name on bank statements, instead of GoCardless